If you fail to pay the balance, we reserve the right to cancel and resell the holiday without refund of deposit. No reminder will be sent and it is up to you to ensure the payment is made.

For holidays where there is less than 8 weeks notice before they start, payment in full is due at the time of booking.

For bookings at the last minute, if there is insufficient time to post a cheque and for it to clear our bank account, then cash must be paid on arrival.

We reserve the right to refuse any reservation without giving reasons

We will send a confirmation of booking by E-mail or letter - please check the details carefully to ensure they are correct - if they are not please advise us immediately.

Cancellations

If you have to cancel your holiday for whatever reason please write to or e-mail us as soon as possible to inform us of the cancellation. Cancellation incur administration costs and carries the risk that it may not be possible for the holiday to be resold.

We will make every effort to re-sell the holiday, but this cannot be guaranteed.

If the holiday period is re-sold then a £25 administration charge will be made and any costs incurred will be deducted (ie it may be possible to sell the period on a late availability basis at a reduced rate)

In the event that the accommodation is not resold for the period being cancelled the following charges will be made:

More than 8 weeks notice of cancellation Deposit only

4 to 8 weeks notice of cancellation 50% of holiday cost

less than 4 weeks notice of cancellation 100% of holiday cost

You are strongly advised to ensure you have holiday insurance which will cover you for cancellation of your holiday in the event of any unforeseen emergency.

Arrivals/Departures

The accommodation will be available from 4pm on the day of arrival and should be vacated by 10.00am on the day of departure. This is to ensure we are able to prepare our cottage for the next guests to the high standards we set.

Short Breaks

Short breaks are subject to availability and at the owners discretion.

The accommodation is strictly NO SMOKING

Dogs/Pets

Your Responsibilities

You are asked to keep the property in good order throughout your stay and leave it in a clean and tidy condition. Please report any breakages or damage immediately.

Additional logs are available at no extra cost, please just ask.

Cleaning over and above what is considered normal (charged at £25 per hour or part thereof), breakages and damages, unless settled prior to departure will, together with an administration charge of £25, be invoiced after your holiday

If you have any problems or concerns during your stay we ask you to please contact us immediately in order that we may assess the situation and put things right if necessary. Under no circumstances will compensation be made or correspondence entered into with complaints raised after the property has been vacated unless we have been notified during your occupancy.

If you abuse the property or display rude, dangerous or offensive behaviour towards the owner or any third party you can be refused possession of the property or asked to leave before the end of the holiday. If this happens we will treat your holiday as having been cancelled by you and you will not be entitled to a refund of your holiday moneys or compensation.

IMPORTANT TO NOTE:

We reserve the right to enter the property at any reasonable time should the need arise.

We reserve the right to refuse / cancel any booking if the property becomes, for reasons beyond our control, unavailable subject to refunding any sums you have paid but we will not be under any other liability.

We cannot be held responsible for any interruption or irregularity in the supply of electricity, oil, water, TV or radio reception

We will not be liable for any act, neglect or default on the part of any other person nor for any accident, damage, loss, injury, expense or inconvenience whether to person or property which clients or any other person may suffer or occur arising out of, or in any way connected with the letting or resulting from any other cause whatsoever.

Whilst every effort is taken to ensure the accuracy of the description of the property and other amenities within any brochure or web site we accept no liability for inaccuracies in these details. Neither do we accept responsibility for any inaccuracies in the web sites to which we link

If you fail to observe our terms and conditions we have the right to terminate your booking even if you are already at the property by asking you to leave at once. If this happens we will treat your holiday as having been cancelled by you and you will not be entitled to a refund or compensation