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Shipping & Returns


Delivery Time

All packages will be shipped out within 12 hrs after your payment confirmed. In general, it may take about 4-7 business days for delivery, depending on the different shipping methods you select.(Please note that some orders go through our fraud prevention department;If your order is selected, you will be notified and your order may be delayed by an additional 3 business days) We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.

Order Tracking

We allow you to track your order online easily. When your shipment is confirmed, you'll receive a tracking number in your confirmation e-mail. We do not exclude the possibility that our products may run out of stock in our local warehouse. In this case, we reserve the right to ship the products from Hong Kong without any additional fees.

What will I be charged for shipping?

Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item's description and are non-negotiable. In general,shipping is free.

How do I track my shipment?

We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.

What should I do if my shipment never arrives?

Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the ‘Contact Us' button on the website. We will get back to you shortly.

How do I ship items to a different address?

During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.

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